Privacy policy
What this site collects, who touches it, and how to get it deleted. Written to describe what actually happens here rather than generated from a template.
Who this applies to
This policy covers https://metcalf-media.com and anything Metcalf Media LLC does with information collected through it. Metcalf Media is a service-area business in Tulsa, Oklahoma, and doesn't operate a public premises.
Questions about anything here go to jeffrey@metcalf-media.com.
What gets collected when you just read the site
Standard server and analytics information: the pages you open, roughly where you're in the world, what browser and device you used, and which site or advert sent you.
Campaign tags on the address you arrive at — utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid and fbclid — are stored in your browser for the rest of your visit so that if you do get in touch, Metcalf Media can tell which advert or link produced it. That's attribution, and it's the reason advertising can be judged honestly rather than guessed at.
What gets collected when you get in touch
Whatever you type: your name, your phone number, your email address, your business, and whatever you write in the message. If you book a call, the scheduling provider also records the time you picked.
That information is used to answer you, to run the call, and to do the work if you become a client. It's not sold, rented, or handed to anybody trying to sell you something else.
Text messages
If you give Metcalf Media your mobile number and agree to be texted, you may receive messages about your inquiry and your booking. Message and data rates may apply, message frequency varies, and you can stop at any time by replying STOP. Reply HELP for help.
Consent to receive texts is never a condition of buying anything, and mobile numbers collected for text messaging aren't shared with third parties for their own marketing.
The third parties involved
Scheduling, forms, chat and client follow-up run on HighLevel, which stores contact records on Metcalf Media's behalf. The chat widget loads only after you scroll, wait, or open it, so it collects nothing on a page you merely glance at.
Where analytics and advertising measurement are switched on, they are Google Analytics, Google Tag Manager and the Meta pixel. These set cookies and let Metcalf Media count visits and measure whether an advert produced an inquiry. They're not used to build a profile of you for sale.
Each of these providers has its own policy, and the information they hold is governed by it as well as by this one.
Cookies, and turning them off
Cookies and browser storage are used for analytics, advertising measurement and remembering campaign tags across pages. Every browser can block or clear them, and the site works without them — you'll simply be counted as a new visitor each time.
Browser-level Do Not Track and Global Privacy Control signals are honored where the analytics provider supports them.
How long it's kept, and asking for it back
Inquiries are kept for as long as there's a live conversation and for a reasonable period afterwards. Client records are kept for as long as the work runs and then for as long as tax and accounting rules require.
You can ask what's held about you, ask for it to be corrected, or ask for it to be deleted, by emailing jeffrey@metcalf-media.com. Metcalf Media will do it, and won't require you to explain why.
Children
This site sells business services and isn't directed at anybody under 18. Metcalf Media doesn't knowingly collect information from children.
Changes
This policy was last updated on 22 September 2026. If it changes materially, the date at the top of this page changes with it.