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Getting Found

What is GEO, or generative engine optimization?

June 14, 20265 min readJeffrey Metcalf

GEO stands for generative engine optimization: the work of making a business likely to be named when a model writes an answer instead of returning a list of links. It covers what your own pages say and what the rest of the web says about you, because a model answering "who should I call" has read a good deal more than your website. It overlaps almost entirely with AEO, answer engine optimization, and the vocabulary is young enough that nobody should be arguing about which word is correct.

What follows is what the term actually points at, and which parts of it a local business can move.

Is GEO different from AEO, or just a different word?

Mostly a different word, with a difference in emphasis worth knowing.

AEO tends to be used for what happens on your own pages: the question as the heading, the answer resolved in the first two or three sentences, the business named in the third person so a claim can be attributed, the content shipped in the HTML rather than assembled by the browser. That's the on-site discipline, and it's defined separately on this site.

GEO tends to be used more broadly, for everything a model might read about a business. The site, the reviews, the directory listings, the local write-ups, the forum thread somebody posted four years ago. Same job, wider boundary.

You'll also see AI SEO and LLM optimization used for both. Metcalf Media uses whichever term the client already used and does the same work underneath it.

Why does what other sites say about me matter so much?

Because a model has no particular reason to believe a business about itself. A claim appearing only on your own website is a claim from an interested party. The same claim showing up in reviews, in a directory listing, on a supplier's page and in a local write-up is a claim with corroboration behind it.

Practically, three unglamorous things carry more weight than another homepage rewrite.

  • Reviews that describe the actual work. Customers use different words than businesses do, and those words are what a question gets matched against.
  • Listings that agree with each other. Same business name, same phone, same service area, everywhere it appears. Contradictions make a business a risky thing to recommend.
  • Being mentioned at all, anywhere a model is likely to have read. The chamber, the supplier, the trade association, the local paper.

None of that's new work invented for AI. It's the same prominence local search has rewarded for years, which is why a business that has been doing this properly is already most of the way there.

Can I check my GEO ranking?

There's no ranking to check, which is the honest and unsatisfying answer. A model doesn't publish positions, doesn't return the same answer twice, and shapes what it says around the conversation it's already having.

What can be done instead:

  • Ask the machines the questions your customers ask, write down what comes back, and repeat it monthly. A rough measure, and a real one.
  • Watch referral traffic from the engines that pass it, knowing the number will be smaller than the influence.
  • Ask on the phone where people heard about you, and keep the answers somewhere.

Metcalf Media reports it that way rather than building a ranking chart for something that doesn't rank, and says plainly that nobody controls what an answer engine names. What can be controlled is whether a business is eligible to be named at all.

What does this mean for a private practice?

More than for most businesses, because of how the search starts. Somebody looking for a private practice usually begins with a description of a problem rather than a business name, typed late at night, to something that won't judge them for asking. That's exactly the shape of question a generative answer handles well, and exactly the moment when ten blue links feel like work.

Which changes what the site has to contain. The practice whose pages answer the question in the person's own words — what this feels like, whether it's common, what a first appointment involves, what it costs to find out — is the one available to be named. A page listing modalities and credentials isn't an answer to anything anybody typed.

There's a capacity problem attached to this one, and it's worth saying out loud. A practice has a hard ceiling set by the hours in one person's week, so the work needs an off switch and somebody willing to use it. Being recommended past what a caseload can absorb produces inquiries that get declined, and a person who is turned away doesn't ask twice.

Does any of this work in a small town?

It works better, because the field is smaller. A model answering a question about a trade in Skiatook is choosing from a short list, and in most small towns nobody on that list has done any of this yet.

The same question in a large metro gets answered against hundreds of candidates and a wall of national content. Small markets are where the cheap wins are, which is the opposite of how most agencies price the work.

Is it worth doing yet?

Enough to build in, not enough to replace search. Anybody selling GEO as a channel that will replace Google for a local service business is guessing, and anybody guaranteeing a mention is guessing harder.

The reason to do it now is cost rather than volume. On a site being built properly anyway, this work adds very little, because the things that earn a citation — plain answers, question-shaped headings, server-rendered HTML, listings that agree — are things a good site should have regardless. On a site with none of them it's closer to a rebuild, and the number worth knowing before starting that is what one booked job is worth. Which is what the call is for.

Answers

Related questions.

Is GEO worth paying for as its own line item?

Not as a separate product on a site that's being built properly, because the same structure earns citations and rankings at once. Metcalf Media includes it in the build and charges nothing extra for it, and will say on the call when an existing site needs enough structural work that it's a rebuild rather than an add-on.

Can a competitor pay to be named ahead of me in an AI answer?

Not in the way ad placement works in search, because the named business is drawn from what the model has read rather than sold to the highest bidder. Metcalf Media treats that as the reason to move now, since the advantage currently goes to whoever did the unglamorous work first rather than whoever spent the most.

What happens if an AI says something wrong about my business?

Correct the source it read rather than arguing with the output, because the answer is assembled from listings, reviews and pages that can all be fixed. Metcalf Media checks that the site, the Google Business Profile and the major directories agree with each other, since a contradiction between them is usually where a wrong answer started.

Next step

Find out where your marketing is losing booked jobs.

We’ll go through your lead sources, your follow-up, your creative and your tracking, and you’ll leave knowing what I’d do in your position — including if the answer is that you shouldn’t do this yet.

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